At IMM, we strive to know our customers and their requirements. This is why we take the time to gain a full understanding of your business and your operation, so we can serve you better. Knowing how you work makes the difference between an average distributor and a service-oriented partner like IMM that takes your best interests to heart. We realize that it is not enough to simply make sure you do not run out of production inventory. We strive to help you improve your business processes, and are constantly seeking ways to exploit improvements in technology that will benefit our customers. By consistently providing the products, services and solutions you rely on at fair prices, we become your partner in success.

IMM offers a full suite of services that make your purchases more valuable, including:

• Value Added Service
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
  
• EDI
• Wire Rope / Sling Safety Inspection
• Bandsaw Welding/Machine Inspection
• Inventory Management Software
• Tooling Service
• Single Sourcing and Partnering Specialist
• Fit Testing
  
  Value Added Service
  
  • Warranty service
  • Stocking and bin service
  • Design engineering service
  • Product delivery available on our company trucks
  • On call 24 hours a day / 7 days a week
  • Knowledgeable, friendly customer service
  • Tool repair service

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  EDI

  Electronic Data Interchange (EDI) is a computer-based-supplier communication system which has an ultimate goal of a paperless purchasing operation. EDI is the direct electronic transmission computer to computer, of standard business forms, such as purchase orders, shipping notices, invoices, and the like, between Industrial Mill and it's customer. In a purchasing environment documents are transmitted "over the wire," elimination the need to generate hard copies and to distribute them manually. By utilizing EDI, Industrial Mill and its customer can operate in a near real-time environment, which can reduce material delays by shortening procurement lead times. A properly functioning EDI system produces numerous advantages. A reduction in paperwork and related administrative requirements results in increased productivity. Accuracy of the data processed is increased and more complete and faster feedback of order status information is possible. Finally, by reducing  purchasing lead times, additional time can be spent planning and solving problems.

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  Wire Rope/Sling Safety Inspection

  As a distributor of wire rope and various types of slings, Industrial Mill & Maintenance Supply can provide safety inspections for each of these items. Factory authorized inspections can be performed on wire rope and chain as well as wire, nylon and chain slings. Assisting our customers in improving safety at the workplace is a service we are very proud of.

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  Bandsaw Welding/Machine Inspection

  Industrial Mill & Maintenance Supply's Bandsaw Welding Center has been in operation since 1982. The center is equipped with a Lenox Welder with an electronically controlled automatic annealer. Inventory is maintained on Lenox Matrix coil stock ranging from 1/2" - 1-1/2". We pride ourselves on having the capability of producing quality welded bandsaw blades from stock for immediate delivery to our customers.

  Lenox is recognized world wide for exclusively manufacturing saw blades and related items. In addition to a quality product, they provide technical information and services directly related to the needs you may have. As a Lenox distributor, we offer the following services to our customers.

  • Machine Tune Up
  • Guaranteed Trial Orders
  • In-plant Seminars
  • Training Materials
  • Technical Assistance

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  Inventory Management Software

  AutoCrib

  Make cutting tools, safety supplies, welding supplies, inserts, drills, abrasives and other MRO-related items available in a secure format, 24 hours a day with AutoCrib Remote Dispensing Station (RDS). Up to 70 bins dispense single items from a simple helix/coil system - a system with few moving parts, so maintenance (if any) is amazingly minimal.

  RDS speaks 4 languages, and can locate items in other machines or cribs within the AutoCrib system. RDS can also force the use of regrinds.

  Optional electronic tool lockers (AutoLockers) can be attached to the side of the machine to issue and return large, bulky items or durable items such as gages.

   

  Business Benefits

• Excellent choice for high value, fast moving items
• Dispense cutting tools, welding supplies, and other MRO supplies
• Single-item dispensing in helix/coil format
• Up to 70 bins/SKUs, dispenses in under 4 seconds
• Low investment cost with minimal maintenance

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Tooling Service

Industrial Mill & Maintenance Supply offers complete solutions on all your manufacturing processes and applications. With over 100 years of cumulated experience, we are certified and experienced to specify all required tooling needed. We can help provide the latest technology to produce the most components with the least amount of cycle-time. We can reduce your set-up time and increase your machine utilization. Our customers validate the quality and service we provide by the length of our business relationship. Let us get started with your projects and applications today. All we need is your machine capabilities and your drawings; let us go to work for you. We are your one source for special tooling needs. Contact us today at sales@industrialmill.com.

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Single Sourcing and Partnering Specialist

We at Industrial Mill & Maintenance Supply are in a unique position. For customers interested in partnering, we not only can reduce their vendor base in one commodity, but possibly several. Due to our broad product mix, it may be possible to consolidate your procurement of power transmission, pipe, valves and fittings, in addition to safety and general MRO supplies. In essence, you could be dealing with one supplier instead of ten or more. This would result in even greater savings to the partners. The relationship can be designed as single or complex as you would like it to be. Developing a close working relationship, reducing your inventory, improving deliveries and increasing overall efficiency would be of mutual benefit to both partners. Partnerships promote a win-win situation, both customer and supplier winning in the long haul.

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Fit Testing

We perform a quantitative respirator fit test for any tight-fitting respirator.

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