Industrial Mill & Maintenance Supply was founded by Alex Tipton in 1979. Originally headquartered in the garage of Mr. Tipton’s home, business grew rapidly and, after six months, the company moved to a nearby office. In 1982, IMM moved to its current location at 4401 Waco Street in Texarkana, TX. Today, IMM is a bustling business with 40 employees and five locations in three states. From our inception, as a one-man garage operation to our current position as a regional leader, our consistent goal is your satisfaction.
Scott Tipton took over the role as acting President for Industrial Mill in 2006, after the retirement of his father, Alex. Assisted by our VP of Sales & Marketing Carl Knowlton along with our dedicated staff, Scott is carrying on the Tipton family business with some of the same values instilled in him by his father. These traditional values along with the flexibility to change as our customer’s needs change have helped us become a regional leader. Representing the third generation of Tipton to join the family business, Scott’s daughter and son, Tiffany and Hunter, are working hand in hand to ensure that the same customer first philosophy still rings true.
Industrial Mill & Maintenance Supply provides a full range of industrial products and services to customers in the region surrounding our main office in Texarkana, Texas. Our goal is to recognize and fill our customers’ needs by providing quality products and efficient services at fair prices. With our diversified product offering, complete inventory, experienced sales staff and superior sales values, we are meeting this goal every day. By helping our customers keep up with the ever changing demands of the marketplace, we are a company that helps the industry grow along with us. As a 21st century firm, we continue to do business with the class and integrity that our customers have relied on since our inception.
Serving Your Needs
At Industrial Mill, we strive to know our customer needs. This is why we take the time to gain a full understanding of your business and your operation, so we can serve you better. Knowing how you work makes the difference between an average distributor and a service-oriented partner. We value that strong relationship, because it allows us to meet needs and help you grow with us. By consistently providing the products and services you rely on at fair prices, we become your partner in success.
At Industrial Mill, we believe it is important to make our employees happy, because we know that they, in turn, will make our customers happy. We take pride is having the most knowledgeable and best trained outside and insides sales staff in the region. We train our employees to provide you, the customer, with excellent service. Their expertise and knowledge is available to you to make purchasing and managing industrial supplies stress-free.
Investment in Technology
At Industrial Mill we continually invests in new and advanced software and hardware for both internal system management and at our customers sites. We can automate our customers business process to a seamless integration to manage inventory, employees, material, and logistics. With the continued advancements in technology and data transfer networks, IMM stands proud to implement these practices to better serve our end-users.